
about the Book
leading by example
during a crisis
In the early days of the COVID-19 pandemic, healthcare systems globally faced unprecedented challenges and uncertainties. For medical leaders, the practice of patient care quickly evolved into a high-stakes crisis management task. As the director of a medical group in Texas, I found myself in an unexpected but critical leadership role, embraced with a deep sense of responsibility towards my patients, team, and community. My team and I delivered care during one of the most demanding periods in modern healthcare history.